We want you to love every product from GVK Collections.
Please read our return and refund rules carefully.
1. Eligibility for Return
Returns are accepted only if:
You received a wrong product
You received a damaged/defective product
Product is unused, unwashed, and in original condition with tags
Return request must be raised within 48 hours of delivery.
2. Non-Returnable Items
We cannot accept returns for:
Products that are used or washed
Fabrics that are cut/customized
Color variations due to screen differences
Items bought during clearance sale
Size issues (please check size chart before ordering)
3. Exchange Policy
If eligible, we can arrange:
Same product replacement
Exchange with another item (difference amount applicable)
4. Refund Policy
Refunds are provided only when:
Product is not available for replacement
Approved by our quality team
Refund Mode:
Original payment method
Or store credit
Refund processing time: 5–7 working days
5. How to Raise a Return Request
Email us with:
Order ID
Product images/video
Issue description
Our team will review and arrange pickup if approved.